ACCESSIBILITY INFORMATION
If you would prefer to speak to somebody, please email us on with your name and contact information and we will be happy to arrange a time to call.
accessibility@forbidden-forest.co.uk
Before deciding whether to attend Forbidden Forest Festival, we would like to make all accessibility customers aware of the landscape across the site. Forbidden Forest Festival is set within woodland, presenting steep inclines, tree rooted areas and the potential for heavily waterlogged ground depending on the weather. This has the potential to impact wheelchair users and/or mobility scooter users or those with limited mobility.
We are continually working to make adjustments to the site and improve the accessibility features and facilities in place; this includes a dedicated team of accessibility sta who will be available should you need assistance whilst at the festival.
ACCESSIBLE FACILITIES PROVIDED
– Designated Accessible Entry Lane on arrival
– Accessible Parking
– Accessible Campsite
– Accessible information hub within the accessible campsite
– 24 hour support from the access team
– Accessible Toilets
– Changing Places Unit within accessible campsite
– Accessible Showers within accessible campsite
– Accessible Viewing Areas at all stages
– Wheelchair charging tent within the accessible campsite
– Lowered Bar Counters
– Sensory Space
– Secure fridge for medical storage
We kindly request that all accessibility customers apply for the facilities they require in advance of the festival.
HOW TO APPLY
Before completing the Accessibility Facilities Request Form, please ensure that you have purchased your Forbidden Forest Festival ticket HERE & have an authorised accredited Nimbus Access Card or Digital Access Pass (DAP) (links below).
You will need both your ticket reference number & Access Card or DAP number in order to complete your form.
If you require an essential companion to attend with you, please do not purchase a ticket for your companion as this will be provided free of charge if con rmed and approved. Please be aware that tickets for essential companions cannot be refunded after application.
Once you have both, we ask you to please return to the Accessibility Facilities Request Form, which will go live on this page on Monday 16 March.
NIMBUS ACCESS CARD
Nimbus is one of the largest awarded disability accreditation organisations working to improve accessibility at music events and festivals and we are very pleased to be working alongside them this year, utilising their Access Card Scheme.
This scheme is designed for all customers who require adjustments to make their visit more comfortable, such as essential companion tickets, access to viewing areas, accessible entrances, BSL interpretation and other reasonable adjustments. By partnering with Nimbus Disability, a leading authority on accessible ticketing, run by and for disabled people, we can better understand and meet your access requirements in a consistent and secure manner. This also helps to protect these provisions from potential misuse.
Once you apply, Nimbus will award you symbols based on your accessible requirements; this will in turn advise your Accessibility Facilities Request Form for attending Forbidden Forest.
Don’t have an Access Card?
If you don’t have an Access Card, our partners at Nimbus can undertake a free application for you to obtain a Forbidden Forest Festival Digital Access Pass (DAP) so you can request accessible facilities during the event. You can apply for the free Forbidden Forest Festival Digital Access Pass (DAP) HERE.
Once your application has been completed, please return to this page and ll out the Accessible Facilities Request Form once live on Monday 16 March.
Once you have applied and it has been approved, the ID number issued will be valid for 3 years and can be used for future Forbidden Forest Festivals.
There is also the option to upgrade to an Access Card for £15.00 should you wish to apply for broader recognition.
The Access Card is a universal way of conveying your access needs that clearly communicates your requirements to thousands of organisations, venues, events, and ticketing systems across the UK and beyond.
For more information about the Access Card & their symbols, please visit the website here.
The accessibility team will review your application and come back to you on email with confirmation of your approved facilities within 7 working days.
TEMPORARY IMPAIRMENTS
Please note that temporary impairments or short term conditions such as a broken leg, infection or pregnancy cannot be facilitated within the accessibility request form.
ESSENTIAL COMPANIONS
Essential Companions provide support and assistance to customers who would otherwise be unable to attend the event.
An Essential Companion will be approved via your Nimbus Access Card and a ticket will be issued free of charge where applicable.
Accessibility customers must have the +1 symbol awarded on their access card to receive their free essential companion ticket.
Please remember, do not purchase a ticket for your essential companion as they cannot be refunded after the process.
A few key things to note:
– Your Essential Companion must be over 18 years of age. – They must be willing and able to assist with your needs and requirements throughout both the request process (if needed) and for the duration of the event.
– They must be able to assist in the unlikely event of an emergency situation and/or evacuation.
– They must have prior experience in the role in order to understand the needs of the individual.
– The Essential Companion must arrive and leave the event with the accessibility customer.
– The Essential Companion ticket will be sent via email to their email address the week of the event – if approved by Nimbus, we will reach out to the accessible customer to share relevant details.
– The Essential Companion will be issued an event ticket in the same category that you have purchased for yourself. If you have purchased any add ons such as a Forest Fresh pass, your Essential Companion must purchase their own Forest Fresh pass.
TOILETS
Wheelchair accessible and standard toilets will be available in the accessible campsite, across the event site and in close proximity to the viewing areas.
CHANGING PLACES UNIT
A changing places unit will be available in the accessible campsite and will include an adult changing bed, toilet sink and hoist. Please remember to bring your own hoist slings as they will not be provided.
ACCESSIBLE VIEWING AREAS
Accessible viewing areas will be located at each stage; these may be ground level rather than raised due to the nature of the terrain and surrounding areas of the site.
The viewing area is approved based on having both the below awarded symbols on your Nimbus Access Card.
– Difficulty Standing
– Difficulty with Crowds
The viewing area is intended for people who cannot stand for long periods of time, or need a space away from the crowded areas of the event.
Due to limited capacity, the viewing areas are operated on a first come first served basis.
Limited seating will be available.
Please be considerate of other guests.
Anybody found to be misusing the viewing areas or behaving inappropriately will be asked to leave.
The viewing areas are not covered, so please be prepared with appropriate clothing for hot weather, cold or rain.
ACCESSIBLE ENTRANCE LANES
Dedicated accessible entry lanes will be available at each of the below locations:
– Box Office
– Main Entrance
– All bars
SENSORY CALM TENT
The sensory calm tent is intended to provide a quiet, safe area for any customer who may feel overwhelmed, anxious or need to recalibrate.
It is particularly helpful for guests who may find the highly stimulating environment of a music festival too intense at times. The sensory tent offers respite in a low level, calming environment.
The sensory calm tent is located at the welfare tent, located to the left of the arena entrance.
MEDICAL & WELFARE
First aid and medical facilities will be available throughout the event. If you do require assistance, and are able to, please make your way to the medical tent located directly adjacent to the accessible campsite/to the left of the arena entrance.
Otherwise, please make yourself known to a member of staff who will assist
MEDICATION & ESSENTIAL MEDICAL EQUIPMENT
Safety is a priority at Forbidden Forest Festival, therefore due to this, as a general rule, medication is not permitted into the event.
However, we appreciate that some accessibility customers are required to carry medication with them at all times or an allowance in the event of long durations.
We kindly ask that customers consider the following to allow easy access on arrival and to avoid any delays on entry:
– Please bring with you, the relevant prescription and/or accompanying doctor’s letter.
– All medication should be in the correct packaging, with the dispensary sticker clearly in the name of the ticket holder.
– Loose medication not in its original packaging will not be permitted into the event.
– Please only bring the necessary amount for the duration of the day and avoid carrying excess.
– You may be asked to provide ID matching the name and address of the prescription.
MEDICAL MARIJUANA
– Medical Marijuana prescribed for medical use may be brought into the event.
– Please bring it in its prescribed form, along with the prescription confirming the stated amount required for the duration of the day.
– Please make us aware of this in your Accessibility Facilities Request Form ahead of the event.
DISPOSAL OF SHARPS
Safe deposit of sharps or medical equipment can be found at the medical tent located directly adjacent to the accessible campsite/to the left of the arena entrance.
BAG RESTRICTIONS
As a general rule, bags no larger than an A4 sheet of paper can be brought into the arena, however, we recognise the need for some customers to carry essential items to assist with their needs throughout the duration of the event.
As such, accessibility customers only (not Essential Companions or guests) may bring a bag larger than A4. Please be aware that your bag may be searched on entry.
If you will be carrying sensitive items or medical equipment that must stay sterile, please contact us in advance so that we can be aware ahead of your arrival
ASSISTANCE DOGS
It is advised that due to the nature of the event, the welfare of the dog is considered before deciding to bring them. Dogs may experience large crowds, loud volumes, flashing lights and pyrotechnics. Please be confident that your dog will be comfortable in the environment.
If you require the use of an assistance or support dog, please let us know by adding a note to your Accessible Facilities Request Form in the further information section.
ACCESSIBLE CAMPSITE
If you require Accessible camping, you must request this when completing your Accessible Facilities Request Form.
Our campsite is a safe space where the accessibility team will be based throughout the festival. There will be an accessibility team information hub and the following facilities within this campsite:
– Wheelchair Accessible and standard unisex toilets.
– Wheelchair Accessible and standard unisex showers.
– Changing places unit featuring an adult changing bed, toilet, sink, and hoist. (Please note that Hoist slings will not be available please bring your own)
– Charging facilities for wheelchairs and medical equipment.
– Accessible sink and drinking water points – Secure cold fridge to store medication.
– Essential electric power supply (if requested and approved)
Each accessibility customer will be permitted to camp with a maximum of three other people (to include your essential companion)
TRAVEL TO FORBIDDEN FOREST
Forbidden Forest is situated in the grounds of Belvoir Castle. The address is:
Belvoir Castle
Grantham
NG32 1PE
Forbidden Forest can be accessed via private car or taxi, or via coach & shuttle services provided by Big Green Coach (BGC). The closest train station to Forbidden Forest is Grantham where BGC is providing a regular shuttle bus service to/from the festival site.
For more information regarding travel to/from Forbidden Forest, please visit the travel section on this website here.
ACCESSIBILITY GUIDE
An accessibility guide will be sent to all approved applicants in advance of the event. The guide will include further information on arriving at the event, the accessibility team who will be on hand to support you and further guidance on how to make the most of your time at the event.
